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Service Designer


Service Designer urgently required to work on an initial 6 month contract role.

Location: Hybrid / WFH / London

The ideal candidate will have a proven background working as an Service Designer within in the Public Sector department.

Key Skill & Requirements:

  • Design the end-to-end journey of the digital service to meet the users and Agency’s needs, including assisted digital and accessibility needs

  • Specialise in designing interactions and interfaces for digital services

  • Work with product owners, other designers, user researchers, business analysts and front-end developers to turn concepts into user-centred service
  • Experience solving design and research challenges through collaboration and user participation.
  • The ability to translate research insight into opportunities and solutions for service users via the application of design research methods e.g. user journeys, services mapping, prototyping etc.

  • Experience as a Service Designer or Systems Thinker
  • Focus on making working software rather than creating artefacts to describe software
  • Have experience of working directly with front-end code to update prototypes – skills in HTML, CSS and java script aren’t essential, but all our designers learn the basics

Please submit updated CV to apply

Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Service Designer