Technical Writer | Pega & CRM

Sector:
IT/ICT
Location:
Australia
Sub-location:
Sydney CBD
Currency:
AUS $
Job Type:
Contract
Salary:
600 to 700 per day
Posted:
22/07/2017
Ref No:
2538102


Our client a leading bank has a global footprint and hold's market share across their industry. As part of continued investment across IT they have embarked on a large program to amalgamate 50 core systems to 20. This program will have a large focus on BPM and CRM implementation using Pega.

This role will require a seasoned Technical Writer to facilitate relevant training materials, user documentation, procedure guides, manuals, process maps and engaging e-learning modules.
 
Required experience:

Strong experience with technical training for large IT implementations (CRM preferred)

Ability to design and develop training materials, user documentation, procedure guides, manuals, process maps and engaging e-learning modules.

Strong instructional design skills with proven application in designing instructor-led as well as learner-driven solutions

Banking / Finance experience is advantageous

Development of e-learning modules (Captivate) 

Experience in supporting training implementation in a change management environment

Ability to evaluate training outcomes and tailor as required

Experience with Change Impact Assessments

Excellent communication skills, including written and verbal skills

Software skills: Adobe Captivate, MS Office - Advanced

Experience in training development Please APPLY now or send your CV to timothy@mbaau.com to hear more about this fantastic opportunity.

< Go back to your projects search results

Latest Job Listings