Technical Account Manager / Delivery Lead

Job Type:
Salary Description:
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Technical Account Manager / Delivery Lead

Location: Paris, France
Jobnr.: 115588

For our international client in Paris we are looking for a Technical Account Manager / Delivery Lead that is responsible for issuing client solutions support.

Specific skills and knowledge
· minimum 4-5 years of practical experience working with IT systems including some experience in an application or software support role
· experience of working in international company or organization
· technical skills:
- Windows 7, 8, 10, Android, Apple products
- networking and telecommunications (WAN, LAN, VOIP)
- Windows 2012 Servers
· SQL and MS SQL understanding and capability of performing queries
· presenting a passion for delivering products and services in outstanding quality
· willingness to enter in technical details (deep dive if required)
· ability to present ideas clearly and concisely
· capability to handle international top tier customers
· solid understanding of point-of-sale related technology and common workflows

Profile and Education
· relevant IT educational background (academic background on BSc level in IT is a plus)
· excellent analytical and problem-solving skills
· customer service oriented, with operational "hands-on" attitude
· high quality standards, accuracy and risk awareness
· excellent communication skills, especially within a multicultural global organisation
· independent, goal-oriented and self-motivating personality
· organizational skills and the ability to prioritize workload
· some understanding of the ITIL v3 ITSM best practice guidelines
(ITIL foundation certification is a plus)
· experience in collaboration with product management or requirement engineering teams
· project management skills
· excellent English language skills (oral and written) and excellent French language skills

We offer
· Work in stable growing international company
· Wide variety of technologies to work on
· Great supportive team
· Development and potential to grow
· Benefits
· Bonus Program
· Flexible work hours
· State of the art equipment
· Team events, Christmas party
· “Fruit days”

Best regards,

Trung Nguyen


Tel: +49 (0) 89/64 96 28 - 48

Fax: +49 (0) 89/64 96 28 - 30

E-Mail: trung.nguyen[at]


Michael Bailey International is acting as an Employment Agency in relation to this vacancy.

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