A keen developer and problem solver working within the Life and Investments BAU & Support team as an Analyst Programmer working mainly with the SalesForce platform and related technologies on support and development activities.
Responsible for the technical design, development and support/ troubleshooting of various components and projects (this includes level 3 support).
Ensure high-quality production support for critical applications, and implements technical changes to make strategic improvements.
Reporting to the Team Leader and working closely together with other Analyst Programmers, Architects, Technical Leads, Business Analysts, Test Leads and Project Managers.
KEY TASKS & ACCOUNTABILITIES
Work closely with other Analyst Programmers, Team Leaders, Project Managers, Architects and Business Analysts to translate requirements into technical designs
Detailed design of applications from business requirements.
Write production quality executable code (including documentation on the WIKI) for user interfaces, business processes, domain objects etc.
Validation of code quality using walkthroughs, code reviews and unit tests
Creation of scripts to create and maintain databases
Third level support of existing applications
Production incident and problem management
Development of application build and deployment scripts or configuration.
Contributing across development teams to increase capability in tools, frameworks, experience, collaboration and strategy development
Ensure secure application design and development practices are followed
Ability to work with vendors and other 3rd party providers
Reporting on tasks, risks and issues to various levels of the organisation
Ownership of assigned deliverables, contributing to the delivery of projects and ensuring the solution agreed is the solution delivered
Ensure testing coverage is adequate and ensure that the quality standards are met (including non-functional requirements)
Ensure the deliverables are aligned to supportability and maintainability guidelines
Work independently and self-direct your work
Put your hands up for new challenges, and be able to upskill yourself in unfamiliar technologies.
Client focused and able to communicate at a business level. You should be able to discuss technical matters with non-technical people.
Tertiary qualifications in IT or a related discipline.
A minimum of 3 years Salesforce support or development
Experience with VisualForce and Apex Development
Ability to plan and manage multiple tasks and responsibilities
Experience troubleshooting problems and capable of providing support when integrating systems such as web services and API's
Experience working in a team in a Technology development environment.
Demonstrated system implementation skills
Flexible attitude in order to meet outcomes required
- com ADM-211/ADM-301 certification
- ITIL experience/certification
- Experience working in the Financial Services or Insurance industry
- MuleSoft ESB
- Adobe AEM