Application Support Officer

Melbourne Outer
Job Type:
40 to 50 per annum
Ref No:

Application Support Officer - 3 Month Contract - Immediate Start

Our client are a local government organisation, searching for an Application Support Officer to join on a three month contract. 

Key Responsibilities

Support the maintenance and development of corporate business applications, and software associated systems and peripherals.

Work with end user departments to identify opportunities to make better use of their applications.

Implementation of small to medium sized corporate applications, including new releases and new modules:

o Build test environments o Coordinate User Acceptance Testing

o Liaise with external application vendors in rectifying faults and application development

Participating in major sized system implementation projects under the direction of the Database / Helpdesk Coordinator. Specialist Skills and Knowledge

General knowledge of Microsoft SQL Server and database administration concepts.

Knowledge of Microsoft Windows Server and Workstation.

Knowledge of Microsoft Office and the functionality of its components.

Knowledge of Microsoft reporting services

Well-developed research, analytical and problem solving skills.

Knowledge of IT Support processes.
Key Selection Criteria
 Appropriate IT qualification and at least 3 years experience in an IT Support role.
 A self-starter with the ability to effectively plan and organize workloads, prioritise tasks when under pressure and be committed to meeting deadlines.
 Strong customer service focus and desire to achieve challenging goals.
 Excellent written and verbal communication skills.

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