My client is looking for a CRM Project Manager, this role is specifically tailored and you will be responsible for the delivery of a new end to end CRM solution further enhance our clients customer service and marketing activities.
This is a high profile CRM project including the creation/start up and implementation of an end to end CRM, including integration with ERP and other business systems.
To be successful in this role you will -
Experienced in the successful project creation/start up and implementation of end to end CRM, including integration with ERP and other business systems.
Hands-on experience in delivering end to end CRM project/s including facilitating workshops to challenge current business thinking; ensuring CRM is implemented with the best in class processes and approaches.
An understanding of multi-channel data, including the impact of integrating third party data (experience working with external data insight agencies advantageous).
The ability to demonstrate and communicate a clear (customer led) vision. If this sounds like you then please get i touch asap.