Business Analyst - Customer Portal

Sydney CBD
Job Type:
600 to 700 per day
Ref No:

Business Analyst - 6 month contract - Immediate Start - Inner West (Sydney) - Logistics/Freight/Waste

The Opportunity 
Michael Bailey Associates has another fantastic contract opportunity for a CX focused Business Analyst with experience in freight/transport to work on a digital project ASAP.

The Project Available
There are several project streams that are targeting customer experience, continuous business/financial process improvements, and waste management initiatives.

Key Responsibilities: 

The preparation of all manager and employees for change

Ensuring the clear delivery of information across a wide variety of media to ensure all staff are aware of major changes

Build of relationships with customers and stakeholders

Organisation and participation of education programsMust Haves:

Minimum of 3 years experience as a Business Analyst 

Expertise in eliciting, comprehending, mapping, documenting, measuring and analyzing business processes.

Demonstrated interpersonal skills, including active listening, negotiation and influencing, facilitation of meetings and workshops, and customer relationship management.

Precious experience in Customer Portal projects REQUIRED

An understanding of project management principles and the systems development life-cycle

Proven ability to work in a team environment.

Exceptional written and verbal communication skills

Australian Citizenship or PR. If your skill set matches the above criteria, please send through your CV by clicking the APPLY NOW button, potential candidates for this role are being shortlisted now

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