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Solution Architect for Salesforce Marketing Cloud (m/f/d)

Description

Senior Technical / Solution Architect for Salesforce Marketing Cloud (m/f/d)

Start: Asap
End: December 2025
Volume: fulltime
Location: Remote / onsite Vienna (not a requirement, but a plus)

The Retail Customer Engagement Tribe is developing a platform that modernizes the entire CRM business for retail customers within the client and provides state-of-the-art tools. We leverage Salesforce Marketing Cloud, currently used by over half of our network banks. For further rollouts in remaining banks and to ensure seamless operations, we seek a developer with extensive experience in Salesforce Marketing Cloud and its integrations.

Tasks:
• Solution Design: Design end-to-end solutions that leverage the full capabilities of the Salesforce platform, ensuring alignment with business objectives and requirements.
• Technical Leadership: Provide technical leadership and guidance to development teams, ensuring scalable, robust, and maintainable solutions.
• Integration Strategy: Define and implement integration strategies, ensuring seamless data flow between Salesforce and other enterprise systems using APIs, middleware, or other technologies.
• Customization and Configuration: Guide and oversee the customization and configuration of Salesforce applications.
• Security and Compliance: Ensure that solutions meet internal security and compliance standards, implementing necessary access controls, encryption, and other security measures.
• Stakeholder Engagement: Collaborate with key stakeholders, including business leaders, IT teams, and end-users, to gather requirements and translate them into technical specifications.
• System Integration: Oversee the integration of Salesforce with other enterprise systems, ensuring data consistency, performance and coherence across platforms.
• Performance Optimization: Identify and implement performance optimization techniques to ensure high responsiveness and efficiency of Salesforce applications.
• System Upgrades and Patches: Manage and oversee system upgrades and patches, ensuring minimal downtime and adherence to best practices during deployment.
• Vendor Management: Work with third-party vendors and consultants to integrate and extend functionalities within the Salesforce ecosystem.
• Cloud and DevOps Practices: Implement and advocate for cloud and DevOps best practices.

Must Have:
• 5+ years of experience as a Solution Architect or in a similar role, with a focus on Salesforce Marketing Cloud.
• Strong expertise in Salesforce data modelling, architecture design, and system integration with cloud solutions.
• Expertise in integrating and leveraging AWS services for data storage, compute, and security.
• Excellent communication skills, capable of conveying complex technical concepts to both technical and non-technical stakeholders.
• Proven leadership skills and experience mentoring development teams.
• Fluent in English; knowledge of German and other CEE languages is an advantage.

Nice to Have:
• Experience with Marketing Cloud Personalization and Data Cloud.
• Background in the financial industry.
• Experience with event-driven architecture (e.g., Apache Kafka or Pulsar).
• Salesforce certifications (e.g., Salesforce System-, Technical-, Integration Architect) are highly preferred.
• Familiarity with agile methodologies and collaboration tools (JIRA, Confluence)

Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Solution Architect for Salesforce Marketing Cloud (m/f/d)