Windows Client Engineer

For one of our clients we are looking for a Windows Client Engineer on a contract basis. The position will be based in Basel. 

Start: Mid November but client can wait for the right candidate
Duration: 31.03.2028
Location: Basel - 50% remote work across 2 weeks

The primary purpose of this role is to support the design, implementation, and management of the client infrastructure. The client infrastructure specialist will play a key role in maintaining and optimising the client environment. The successful candidate will be overseeing the application lifecycle, migrating on-premises processes to the cloud, and ensuring exceptional incident management, change management and customer service.

The ideal candidate is a Senior Systems Engineer with extensive experience in managing and optimising Windows client environments, with a strong background in Desktop Support, expertise in Microsoft technologies such as Intune, SCCM, Microsoft 365, and Entra ID, and a proven ability to deliver secure, large-scale, user-centric solutions while adhering to high standards of customer service and operational excellence. The person needs to be able and willing to manage tickets and 3rd level support tasks.

Tasks:
Implement, maintain and enhance the platform for managing the endpoint environment. Define, configure and manage the client desktop experience to optimise the user environment. Provide third level support for Windows clients, including performance monitoring and resolving client performance issues. Deliver third level support for core applications such as Office and Adobe, ensuring smooth performance and timely issue resolution. Implement and maintain a secure client endpoint posture in line with organisational standards. Manage and maintain the mobile device platform. Contribute to the adoption of new Microsoft cloud services and support the maintenance of existing ones.

Must haves:
•    Around 7 years of experience as Senior Systems Engineer (3rd level/3rd line). (***)
•    Deep understanding of the Windows operating system and related technology stack, including Intune, Microsoft 365, Microsoft Entra ID. (***)
•    Expertise in policies and management options for Windows and iOS devices using Microsoft Intune. (***)
•    In-depth knowledge of Windows Autopilot, Desktop Analytics, Conditional Access, Mobile Application Management, and Intune Application Lifecycle. (***)
•    Experience in creating technical documentation and rolling it out to individuals and teams to establish procedures and standards. (***)
•    Highly regulated industry experience such as Finance or Pharmaceuticals (***)
•    Operational as well as project experience (responsible/accountable for the whole system on customer or client site) (**)
•    Strong background in Desktop Support with a proven track record of delivering large-scale, Microsoft-focused solutions using SCCM and Group Policy Objects (GPO). (**)
•    Experience providing 3rd level support. (**)

If you are interested, please apply with your latest CV